Your Return Options and How to Return
In very rare situations, your NINE WEST Online order may have been damaged in-transit by the Delivery Service. Please read our Returns Policy , and get in touch with us to review return options..
Your original receipt is required as proof of purchase. We offer the below return options depending on the item you are returning:. Please return your Concept Store purchase to your nearest Concept Store. You can find your nearest Concept Store at: N
Please Note:. NINE WEST will only accept the return of products that are faulty or otherwise fail to meet a guarantee implied by law (see Your Statutory Rights section of the NINE WEST Returns Policy) where:. NINE WEST reserves the right not to accep
You can return your purchase under the NINE WEST Returns Policy if:. Returns of outlet product can only be accepted in stores or online, for an exchange or gift card for the price paid for the product. No refunds can be processed for Outlet purchases
In accordance with the NINE WEST Returns Policy, NINE WEST Online purchases paid with Afterpay and Zip can only be returned to the NINE WEST Online Returns Warehouse. It is not possible to exchange Afterpay and Zip purchases at our Online Returns War
In addition to your statutory rights, the NINE WEST Returns Policy sets out how you can return your purchase from a NINE WEST Concept Store, NINE WEST Outlet Store or NINE WEST Online because you:. You can return your purchase under the NINE WEST Ret
In addition to your statutory rights, the NINE WEST Returns Policy sets out how you can return your purchase from a NINE WEST Concept Store, NINE WEST Outlet Store or NINE WEST Online (for purchases from department stores- Myer and David Jones, pleas
Yes, as long as a separate returns request form is submitted for each online order being returned.