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Nine West

<header class="article-header"><p class="article-title" title="Marketing, PR, blogger and influencer enquiries"><span style="font-size: 14px;">Thank you so much for your interest in NINE WEST.&#xA0;</span></p></header><section class="article-info"><div class="article-content"><div class="article-body"><p><span style="font-size: 14px;">For all PR, Marketing, blogger and social media influencer enquiries (including collaboration requests), please email:&#xA0;<a href="mailto:promotions@ninewest.com.au" rel="noopener" target="_blank">promotions@ninewest.com.au</a>&#xA0;</span></p></div><div class="article-attachments"><span style="font-size: 14px;">&#xA0;</span></div></div></section><footer><div class="article-footer"><div class="article-more-questions"><span style="font-size: 14px;">Have more questions? </span><a href="https://ninewest.gorgias.help/en-US/contact"><span style="font-size: 14px;">Submit a request</span></a></div></div></footer>

Thank you so much for your interest in NINE WEST. For all PR, Marketing, blogger and social media influencer enquiries (including collaboration requests), please email: promotions@ninewest.com.au

Marketing, PR, blogger and influencer enquiries

General

Do I have a FULL PRICE, SALE or OUTLET product?

How can I find a size guide?

Will you be restocking a product?

I'm looking for a product - Where can I find it?

Product Questions

Do I need to register with NINE WEST before I can order online?

How do I shop at NINE WEST Online?

What payment options are available at NINE WEST Online?

How can I update my NINE WEST Online account details?

Are products reserved when adding them to my Bag?

Why have I received a fraud verification email?

Can I change / cancel my order?

Was my order successfully processed?

Do you offer Click and Collect?

Can I order from outside of Australia and New Zealand?

I didn't receive my online order confirmation email?

Shopping Online

My order was damaged in transit, how can I resolve this?

Return Options and How to Return

Return a Faulty Product

Return an Outlet Product Purchase

Return an Online Afterpay, Openpay & Zip Purchase

Return an Online PayPal Purchase

Return an Online Credit Card or Gift Card Purchase

Can I return products from multiple Online orders in one return?

Product Returns

Returning a NINE WEST product purchased at MYER

Returning a NINE WEST product purchased at David Jones

I've lost my store receipt - Can I get a copy?

How can I use a Store Credit Voucher at NINE WEST Online?

Shop In-Store

Promotion Terms

Afflilates

I've forgotten my NINE WEST online password

Who do I contact if I have technical issues with NINE WEST Online?

My order is a gift, can I have a gift receipt included?

What is the phone number for NINE WEST?

Order not processed but my Gift Card balance reduced

Gift Cards

Issues redeeming my gift card

What can I do if my Gift Card has expired?

How do I replace a lost Gift Card?

How do I check the balance of my Gift Card?

Shipping to New Zealand

My delivery is delayed, how can I resolve this?

How can I track my order?

Where is my order?

I am missing part of my order

Shipping & Delivery

Marketing, PR, blogger and influencer enquiriesUpdated a year ago