I'm looking for a product - Where can I find it?Updated a year ago

Online

You can use our search function to look for items referencing their name, colour, style number or category.

Concept and Outlet Stores

You can check if a product is available at your local Nine West store, using our website. Simply, find the product using the search bar and do the following: 

1. Click on the Product to see the details;
2. Select your preferred Colour and/or Size;
3. Click the "Find in Store" button; and
4. Enter your State and Postcode to check store stock availability near you.

If you can't find the product on the NINE WEST website

Please Submit a request, and we'll do our best to assist you.

Information that will assist us to assist you:

• The Product Name or Style Number
• Where you've seen the product. For example, sharing a photo or link to a social media post or webpage featuring the product.
• Any other unique attributes of the product
• The size you would like to purchase and your location

For NINE WEST Concession Stores

NINE WEST Customer Service does not have real-time visibility into NINE WEST Concession Store inventory and stock availability at this time.

For stock availability at NINE WEST Concession Stores including David Jones and MYER, please contact the Concession Store directly.